TERMS & CONDITIONS

PRIVACY POLICY

Last Updated: September 23, 2026

At AVELUNE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or make a purchase through our online store.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name

• Email address

• Billing and shipping address

• Phone number

• Order and purchase information

• Payment-related information

• Information you provide when contacting Customer Service

• Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Process payments

• Deliver purchased products

• Provide customer support

• Communicate with you about your orders

• Send promotional emails when you have agreed to receive them

• Improve our website, products, and customer experience

• Prevent fraud, abuse, and unauthorized transactions

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. AVELUNE does not need to store your complete payment card details when payment processing is handled by these providers.

Payment providers may process your information according to their own privacy policies and security practices.

4. Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including providers involved in:

• Payment processing

• Order fulfillment

• Shipping and delivery

• Website hosting and technology

• Customer support

• Email communications

• Fraud prevention and security

We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand how visitors use our website

• Improve website performance

• Support marketing and advertising activities, where applicable

You may be able to manage cookies through your browser or available cookie settings.

6. Marketing Communications

If you subscribe to our email communications, we may send you information about new products, promotions, offers, and other AVELUNE updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, complying with legal obligations, resolving disputes, and enforcing our agreements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where legally applicable

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request information about how your personal information is processed

To exercise applicable privacy rights, contact us using the email address below.

10. International Data Transfers

Because AVELUNE operates an online store serving customers internationally, personal information may be processed or stored by service providers located in countries other than your own.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

AVELUNE
Email: contact@shop-avelune.com